Virginia Tech Students
Free campus pickup & delivery for Virginia Tech students
Hokie ID gets your laptop picked up in Blacksburg and delivered back free — normally $20 round trip. Real technicians, 15 minutes from the Drillfield — nothing gets mailed away.
Free
On-campus pickup & delivery
Normally $20. Show a current Virginia Tech or Radford University ID and the round trip is free — we pick the device up from your dorm, apartment, or a spot on campus and bring it back when it's finished.
Free
Upfront diagnostic
Diagnostics are always free. We tell you exactly what's wrong and what it costs before anything is touched — no guessing, no parts cannon.
Same-day / 24–72 hrs
Back before your deadline
Most software and overheating jobs are fixed same-day, and repairs with parts in stock are back in 24–72 hours. Tell us your due date and we'll be straight with you.
Built around the semester, not the sales floor
A dead laptop in week ten is a different emergency than a dead laptop in July. We keep common Virginia Tech student parts — laptop screens, batteries, charge ports, SSDs, and RAM — on the shelf so the fix isn't waiting on shipping. You get a text when we diagnose it, a text with the exact price, and a text when it's ready. No membership, no upsell script, no "we'll ship it to the depot."
Pickup and delivery in Blacksburg
Plenty of students on campus don't have a car, and the bus with a broken desktop under your arm is nobody's idea of a plan. Show your student ID and the trip is free — residence halls, Foxridge, Hunters Ridge, Prices Fork, downtown Blacksburg, wherever you are — we collect the device and bring it back to the same spot when it's finished.
The repairs Hokies actually need
- · Cracked laptop screens — backpack casualties, often same-day.
- · Won't turn on or won't charge — charge ports, batteries, and board-level faults.
- · Data recovery — thesis drafts, lab data, and photos off a drive that won't mount.
- · Virus and malware cleanup — after a sketchy "free textbook PDF" download.
- · SSD and RAM upgrades — turn a four-year-old laptop into something usable for another two.
- · Console repair — HDMI ports, overheating, and controller drift.
How the student deal works
Step 1
Tell us what's wrong
Book online or call. Mention you're a Virginia Tech student and whether you want to drop it off or have us pick it up.
Step 2
Free campus pickup
Show your student ID and we collect the device from campus and bring it back when it's done — the $20 travel charge is on us.
Step 3
You approve the price
We test the device, find the actual fault, and text or email the exact repair cost. Nothing happens until you say yes.
Step 4
Get it back fast
Pick up in Christiansburg, or have it delivered back to campus free — every repair carries a 90-day warranty on parts and labor.
The fine print (there isn't much)
- · Show a current Virginia Tech or Radford University student ID to the driver on pickup (or at drop-off).
- · Free on-campus pickup and delivery replaces our standard $20 round-trip travel charge — the trip to campus and back costs you nothing.
- · Diagnostics are free for everyone, students included — you still approve any repair and its price before we start.
- · Parts are billed at cost. Labor is quoted upfront — no surprise charges.
Student questions
Is pickup and delivery really free for Virginia Tech students?+
Yes. Show a current Virginia Tech student ID to our driver and the standard $20 round-trip campus pickup and delivery charge is waived. You still get a clear explanation of what's wrong and an exact repair price before we touch anything.
Can you pick my laptop up in Blacksburg?+
Yes — free with your student ID. We'll meet you at your dorm, an off-campus apartment on Prices Fork, Patrick Henry, or North Main, or anywhere convenient in Blacksburg, take the device to our Christiansburg shop, and deliver it back when it's fixed.
How far is Aura Tech from the Virginia Tech campus?+
About 15 minutes. We're at 782 New River Rd STE 750 inside the Uptown Christiansburg mall, straight down 460 — beside Henebry's Jewelers and across from Bath & Body Works.
Can you get my laptop back before finals?+
Usually yes. Most software and overheating jobs are fixed same-day, and most other repairs are done in 24–72 hours when parts are in stock. Tell us your exam date when you book and we'll tell you honestly whether it's realistic.
My thesis is on a dead hard drive. Can you help?+
That's one of the most common student jobs we take. We recover files from failing hard drives, dead SSDs, and laptops that won't boot, and we tell you what's recoverable before you commit to anything.
Do you work on MacBooks and gaming PCs too?+
Yes — MacBook Air and Pro, iMacs, Windows laptops, custom gaming desktops, and consoles. Free student pickup and delivery applies to all of them.
Free campus pickup. Student ID. That's it.
Free Blacksburg pickup, Christiansburg shop, honest prices. Book online or call and we'll get you scheduled today.