Managed IT Support for Businesses in the New River Valley
Networking, workstations, backups, cybersecurity, cloud, and a real person to call when something breaks — flat monthly pricing, no surprise invoices.
Serving Christiansburg, Blacksburg, Radford & the New River Valley
- Discovery call
- Free, no obligation
- Pricing
- Written scope & quote
- Support
- Local team in Christiansburg
When your Wi-Fi is down, an employee is locked out, or a suspicious email hits the CEO's inbox, you don't want a ticket in a queue in another state. You want a real person you already know picking up the phone.
Aura Tech's managed IT is built for small and mid-size businesses across the New River Valley — professional services, medical practices, retail, hospitality, and trades. Flat monthly pricing covers helpdesk, monitoring, patching, backups, and security. If something breaks after hours, you still have our number.
What's included
Local helpdesk
Real humans in Christiansburg, not a call center. Same-day response for most issues.
Business networking
Ubiquiti / Cisco Meraki networks that don't crash when you get busy.
Cybersecurity & endpoint protection
Managed EDR, patching, phishing training, and zero-trust basics — priced for real budgets.
Microsoft 365 & Google Workspace
Setup, licensing, tenant hardening, email deliverability, backup, and shared drive structure.
Backups & disaster recovery
Real 3-2-1 backups you've actually tested, with clear RTO/RPO targets.
Onboarding & offboarding
New hires ready day one, departures locked out cleanly the same day. No forgotten accounts.
How it works
- Step 1
IT audit
We inventory your network, workstations, users, apps, and security posture.
- Step 2
Stabilize
Fix the biggest risks first — backups, MFA, patch levels, endpoint protection.
- Step 3
Standardize
Consistent configs, documented systems, and a written IT playbook.
- Step 4
Support & grow
Ongoing helpdesk, monthly review, and proactive planning for growth.
Get a custom quote
Every job is different. Tell us what you need and we'll quote it upfront before any work begins — no surprise fees.
Frequently asked
What size businesses do you support?▾
Sweet spot is 5–75 users. We support smaller (a 2-person law office) and larger (75+ users across multiple sites) with tailored plans.
Do you replace our IT department or work alongside it?▾
Both. Some clients hire us to be their entire IT function. Others have an internal IT lead and use us as an extension for security, backups, or after-hours coverage.
How fast do you respond?▾
Standard plans: same business day for normal issues, 1 hour for outages. Priority plans include after-hours and weekend coverage.
What if we already have systems in place?▾
Perfect — we do a discovery audit and layer in what's missing rather than rip-and-replace. Vendor changes only when they save you money or reduce real risk.
Do you support HIPAA / compliance-sensitive businesses?▾
Yes — we support HIPAA-adjacent workflows for medical and dental practices, including BAA, secure email, encrypted backups, and audit-ready documentation.
Is there a long-term contract?▾
Standard MSP agreement is 12 months with a 60-day out. Month-to-month available at a slightly higher rate.
Rated 5.0 on Google
"Skyler was knowledgeable, professional, and took the time to explain everything in a way that actually made sense. He didn't try to upsell me or use a bunch of technical jargon — just honest advice and quality work. My issue was resolved quickly and pricing was fair. It's great having a local business you can trust for tech support in the New River Valley."
"They created a fantastic logo for NRV Food Fest that captured exactly what I was looking for, and their printing services have been fast, professional, and high quality every time. They've also helped with our computer repairs, getting everything back up and running quickly without the stress."
"Helped me with an image I needed printed to perfection. Really good customer service."
Managed IT across the New River Valley
We serve customers from these communities every week. Pick your town for local details, drive times and pricing.
Related services
Ready when you are
Book online in under a minute, or call and talk to a real person in Christiansburg.