Repair Tracking

Check Your Repair Status

Enter your ticket number along with the phone number or email you gave us at drop-off. You'll go straight to your live status page — diagnosis, quote, approvals and pickup updates all in one place.

540-494-4011

Can't find your ticket number?

It's on your drop-off receipt and in the confirmation text or email we sent you.

Nothing showing yet?

Tickets appear the moment we check your device in. Give us a call if it's been a while.

Need to add details?

Your status page has a message box — ask a question and it goes straight to your technician.