Data Recovery in Christiansburg, VA
A clicking hard drive, a dead SSD, a corrupted partition, or files you accidentally deleted — we recover data from failing drives and won't-boot computers, and quote honestly when a case needs a clean-room specialist.
Serving Christiansburg, Blacksburg, Radford & the New River Valley
- Evaluation
- $25, credited to recovery
- Typical turnaround
- 2–4 business days for logical recovery
- Warranty
- 90 days on parts & labor
Most data loss we see isn't as dramatic as people fear. A drive that clicks, a laptop that won't boot past the Windows logo, an external drive that suddenly "needs to be formatted," or files deleted from the wrong folder are all recoverable in the majority of cases when handled correctly and quickly. The biggest mistake is continuing to use a failing drive, which can turn a simple recovery into an impossible one.
Aura Tech evaluates and attempts data recovery in-house in Christiansburg for logical failures — corrupted partitions, deleted files, failed boot drives, and RAID or external drive issues — rather than shipping your drive to a mail-in depot and making you wait weeks. If a drive has physical damage to the internal platters or heads (you'll usually hear grinding or repeated clicking), that kind of recovery requires a specialized clean-room lab; we'll say so plainly and quote that work after evaluation through a trusted clean-room partner rather than promising something we can't do on the bench.
Related: if the drive is failing inside a computer that also needs repair, see our laptop repair and desktop repair pages.
What's included
Clicking or failing hard drives
We stop the drive from being used further, image what we can, and recover files before the drive fails completely.
Dead or unresponsive SSDs
Controller and firmware-level diagnostics for SSDs that suddenly disappear from the system.
Corrupted partitions & accidental deletion
File system repair and deep scanning to recover data after a bad format, corrupted partition, or accidental delete.
Won't-boot Windows or Mac drives
We pull data off a drive even when the operating system itself won't start, before reinstalling or replacing it.
Water & liquid damage
Drive removal, cleaning and recovery attempts for laptops that took a spill.
RAID & external drives
Recovery from external USB drives, NAS units, and multi-drive RAID arrays where one or more members has failed.
How it works
- Step 1
$25 evaluation
We assess the drive, determine whether it's a logical or physical failure, and give you honest odds before charging more.
- Step 2
Written quote
You approve a price for logical recovery, or we refer physically damaged drives to a clean-room partner with a quote after their evaluation.
- Step 3
Recovery & verification
We image the drive, recover files, and verify the data opens correctly before handing anything over.
- Step 4
Deliver on new media
Recovered files are handed back on a drive of your choice, with the original returned to you.
Get a custom quote
Every job is different. Tell us what you need and we'll quote it upfront before any work begins — no surprise fees.
Frequently asked
Can you recover data from a hard drive that's clicking?▾
Often yes, if you stop using it as soon as you notice the clicking. Clicking usually means a mechanical issue with the read/write heads. We image the drive using specialized tools before further damage occurs. If the clicking is severe or the platters are physically damaged, it may require a clean-room lab, which we'll quote after evaluation.
How much does data recovery cost?▾
It starts with a $25 evaluation, credited toward the recovery. Logical recoveries — deleted files, corrupted partitions, won't-boot drives — typically run $100–$300 depending on complexity. Physical recoveries requiring a clean room are quoted after evaluation since costs vary widely.
Can you recover files I accidentally deleted?▾
Usually yes, especially if you stop saving new files to that drive right away. Deleted files often remain recoverable until they're overwritten, so the sooner you bring it in, the better the odds.
My laptop won't boot — can I still get my files off it?▾
In most cases, yes. Even when Windows or macOS won't start, we can usually remove the drive or boot from an external tool to pull your files before reinstalling the operating system or replacing the drive.
What's the difference between logical and physical data recovery?▾
Logical recovery deals with corrupted file systems, accidental deletion, and drives that are mechanically fine but software-broken — we handle these in-house. Physical recovery deals with actual hardware damage like a head crash or damaged platters, which needs a dust-free clean room and specialized equipment we refer out for.
Can you recover data from a water-damaged laptop?▾
We can attempt it. The drive itself is often salvageable even when the rest of the laptop isn't, especially if the laptop is powered off immediately after the spill rather than turned back on.
Is my data kept private during recovery?▾
Yes. Your data is handled only by our technicians for the purpose of recovery and is not accessed beyond what's needed to verify the files, then delivered back to you on your chosen media.
Rated 5.0 on Google
"Skyler was knowledgeable, professional, and took the time to explain everything in a way that actually made sense. He didn't try to upsell me or use a bunch of technical jargon — just honest advice and quality work. My issue was resolved quickly and pricing was fair. It's great having a local business you can trust for tech support in the New River Valley."
"They created a fantastic logo for NRV Food Fest that captured exactly what I was looking for, and their printing services have been fast, professional, and high quality every time. They've also helped with our computer repairs, getting everything back up and running quickly without the stress."
"Helped me with an image I needed printed to perfection. Really good customer service."
Data Recovery across the New River Valley
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