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Repair & Service Menu
We quote every repair before work begins. Parts are billed at cost. Free diagnostic — we no longer charge a diagnostic fee.
- 4.9★ on Google (55 reviews)
- Free diagnostics — no fee, ever
- Most jobs same-day or 24–72 hrs
- Christiansburg, VA — walk-ins welcome
Service menu
Contact for pricing — part and labor cost varies by device and model. Parts are billed at cost and always approved by you before we order, and you get an upfront quote in writing before any work begins.
| Service | Typical price |
|---|---|
| Diagnostics | Free |
| Virus / malware cleanup & tune-up | Contact for pricing |
| SSD upgrade + data transfer | Contact for pricing |
| Laptop screen replacement | Contact for pricing |
| Laptop battery replacement | Contact for pricing |
| Custom PC build (labor) | Contact for pricing |
| Home Wi-Fi / mesh setup | Contact for pricing |
| VHS / Hi8 / MiniDV to digital | Contact for pricing |
| Mobile dispatch / on-site trip fee | $35 |
Most software and overheating jobs are fixed same-day, and repairs with parts in stock are back in 24–72 hours. Every repair carries a 90-day parts-and-labor warranty; custom PCs we build carry a 1-year build warranty.
PC Setup & Operating System
- Call for quote
New PC setup (Windows already installed)
- Call for quote
Windows reinstall — you have a key
License / media cost billed separately if needed
- Call for quote
Windows reinstall — no key
License / media cost billed separately
- Call for quote
Software install (per app)
- Call for quote
Data transfer (in-shop)
- Call for quote
Data transfer (mobile / on-site)
- Call for quote
PC deep clean (dust, thermals, tune-up)
Hardware Installs & Upgrades
- Call for quote
Desktop RAM install
- Call for quote
Laptop RAM install
- Call for quote
Graphics card install
- Call for quote
Power supply (PSU) install
- Call for quote
CPU swap / upgrade
- Call for quote
AIO liquid cooler swap
- Call for quote
Full gaming PC build (from parts)
Thermal Repastes
Fresh thermal paste brings temps and fan noise back down.
- Call for quote
Desktop repaste
- Call for quote
Laptop repaste
- Call for quote
Console repaste (PS / Xbox)
Laptop Repairs
- Call for quote
Battery reseat
- Call for quote
Battery replacement
Battery cost billed at cost
Console & Controller Repair
Xbox, PlayStation, and controller work — done in-shop.
- Call for quote
Thumbstick repair — Xbox controller
- Call for quote
Thumbstick repair — PS5 controller
- Call for quote
HDMI port replacement — Xbox
- Call for quote
HDMI port replacement — PS5
Virus & Malware Removal
- Call for quote
Full virus & malware removal
Includes clean-up, patching, and a post-clean report.
Consult & General Repair
Not sure what's wrong? Book a diagnostic block and we'll figure it out.
- Call for quote
30-minute consult / general repair
- Call for quote
1-hour consult / general repair
Good to know
- · Parts (batteries, RAM, drives, PSUs, thermal paste, etc.) are billed at cost.
- · Free diagnostic — we no longer charge a diagnostic fee.
- · Same-day service available when the parts are in stock, at no extra charge.
- · Mobile / on-site work across the New River Valley — $35 dispatch fee.
- · Don't see your device or issue? Ask us — we handle a lot beyond this list.
Ready to drop it off?
Book online in under a minute — in-shop or mobile service across the NRV.
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