Game Console Repair Near Christiansburg, VA
Xbox, PlayStation, Nintendo Switch, or a retro console gathering dust — if it plugs into a TV, we can probably fix it. $25 diagnostic, written quote before any work starts.
Serving Christiansburg, Blacksburg, Radford & the New River Valley
- Diagnostic
- $25, credited to repair
- Typical turnaround
- 2–5 business days
- Warranty
- 90 days on parts & labor
A game console failure is usually one bad part, not a dead system — a worn HDMI port, a clogged fan, a slipping disc drive belt, or drifting joysticks. Aura Tech repairs consoles right here in our Christiansburg shop instead of boxing them up and mailing them to an out-of-state depot, so you're not waiting weeks and paying for shipping both ways.
We work on Xbox Series X|S and Xbox One, PlayStation 5 and PS4, Nintendo Switch, and older retro consoles for gamers across Christiansburg, Blacksburg, Radford, Pulaski and Virginia Tech.
Every console starts with a $25 diagnostic, credited toward your repair, and a written quote before we touch anything. If a repair genuinely isn't worth it, we'll tell you plainly instead of selling you one.
What's included
HDMI port replacement
Black screen, no signal, or a wiggly cable — the HDMI port is one of the most common console failures across every brand.
Overheating & loud fans
Full teardown, dust and pet-hair cleanout, and fresh thermal paste so the console runs cool and quiet.
Disc drive repair
Won't read discs, won't eject, or grinding on insert — drive belts, laser assemblies, and full drive swaps for Xbox and PlayStation.
Controller & joy-con drift
Stick drift, sticky buttons, dead triggers and worn charge ports repaired or replaced.
Won't power on
Internal power supply, power button and board-level diagnostics for consoles that click, flash or do nothing at all.
Storage upgrades
Internal drive swaps and expansion card installs so you stop deleting games to make room.
How it works
- Step 1
$25 diagnostic
Drop the console off — no appointment needed. We test it and find the actual fault for a flat $25 that's credited toward your repair.
- Step 2
Written quote
You get a clear price and timeline by text or email before we open anything up.
- Step 3
In-shop repair
Board-level and mechanical work happens here in Christiansburg — nothing ships out.
- Step 4
Test & pickup
We run the console under load, confirm video, audio and controls, then text you when it's ready.
Get a custom quote
Every job is different. Tell us what you need and we'll quote it upfront before any work begins — no surprise fees.
Frequently asked
What game consoles do you repair?▾
Xbox Series X|S and Xbox One, PlayStation 5 and PS4, Nintendo Switch, and most retro consoles. Common issues are the same across brands: HDMI ports, overheating, disc drives, controller drift and power failures.
How much does console repair cost?▾
It starts with a $25 diagnostic, credited toward your repair. Most single-part repairs like HDMI ports, thermal repastes, or controller drift run $35–$170 depending on the part and labor involved, and we always quote in writing before starting.
How long does a console repair take?▾
Most repairs finish in 2–5 business days. Common parts are usually in stock; less common drives or board components can add a day or two for ordering.
Is it cheaper to repair or replace my console?▾
Almost always cheaper to repair a single failed part — a port, fan or drive — than to replace the whole console. If a repair isn't worth it compared to replacement, we'll tell you honestly.
Do you mail my console to a repair center like the manufacturer or big-box chains do?▾
No. All of our console repair work is done in-house in our Christiansburg shop. Your console never leaves our hands or gets shipped to a depot, which is typically faster than mail-in service.
Will I lose my saved games?▾
No. We don't wipe consoles or accounts as part of a repair. Most saves also sync to your Xbox, PlayStation Network or Nintendo account regardless.
Do you offer a warranty on console repairs?▾
Yes — 90 days on parts and labor for the specific repair we performed.
Rated 5.0 on Google
"Skyler was knowledgeable, professional, and took the time to explain everything in a way that actually made sense. He didn't try to upsell me or use a bunch of technical jargon — just honest advice and quality work. My issue was resolved quickly and pricing was fair. It's great having a local business you can trust for tech support in the New River Valley."
"They created a fantastic logo for NRV Food Fest that captured exactly what I was looking for, and their printing services have been fast, professional, and high quality every time. They've also helped with our computer repairs, getting everything back up and running quickly without the stress."
"Helped me with an image I needed printed to perfection. Really good customer service."
Game Console Repair across the New River Valley
We serve customers from these communities every week. Pick your town for local details, drive times and pricing.
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