Radford University Students
Free diagnostic for Radford University students
Your RU student ID waives the $25 diagnostic, and $20 flat gets your laptop collected in Radford and delivered back once it's repaired. Everything is fixed in our Christiansburg shop by the people who quoted it.
Free
Diagnostic with a student ID
Normally $25. Show a current Virginia Tech or Radford University ID and the diagnostic is free — we tell you exactly what's wrong and what it costs before anything is touched.
$20
Campus pickup & delivery
No car, no problem. Flat $20 round trip: we pick the device up from your dorm, apartment, or a spot on campus and bring it back when it's finished.
24–72 hrs
Back before your deadline
Most laptop repairs are done in one to three business days, and common screen and battery jobs are often same-day. Tell us your due date and we'll be straight with you.
A shop that answers the phone
Radford students shouldn't have to drive to Roanoke or ship a laptop across the country to get it looked at. We're 20 minutes away, we keep common laptop screens, batteries, charge ports, and SSDs in stock, and you talk to the technician working on your machine — not a queue. Diagnosis, exact price, your approval, then work. That's the whole process.
Pickup and delivery in Radford
No car or no time between classes? A flat $20 round trip covers pickup from campus housing, apartments around Tyler Avenue and East Main, or Fairlawn, and delivery back to the same place when the repair is finished. Show your Radford ID to the driver and the diagnostic stays free.
How the student deal works
Step 1
Tell us what's wrong
Book online or call. Mention you're a Radford University student and whether you want to drop it off or have us pick it up.
Step 2
Free diagnostic
We test the device in-shop and find the actual fault — no $25 fee with your student ID, no guessing, no parts cannon.
Step 3
You approve the price
We text or email the exact repair cost. Nothing happens until you say yes, and you can decline and pick it up at no charge.
Step 4
Get it back fast
Pick up in Christiansburg, or add $20 campus delivery and we bring it back to you with a 90-day warranty on parts and labor.
The fine print (there isn't much)
- · Show a current Virginia Tech or Radford University student ID at drop-off (or to the driver on a pickup).
- · Free diagnostic replaces our standard $25 diagnostic fee — you still approve any repair and its price before we start.
- · Campus pickup and delivery is a flat $20 round trip: we come to you, take the device to the shop, and bring it back when it's done.
- · Parts are billed at cost. Labor is quoted upfront — no surprise charges.
Student questions
How does the Radford student discount work?+
Show a current Radford University student ID when you drop your device off or hand it to our driver, and the standard $25 diagnostic fee is waived. We diagnose the machine, quote the exact repair cost, and only start once you approve it.
Do you pick up from Radford?+
Yes. A flat $20 covers the round trip between Radford and our Christiansburg shop — residence halls, apartments off Tyler Avenue or East Main, or Fairlawn. We collect the device and bring it back when the repair is done.
How far is the shop from Radford University?+
About 20 minutes up 460 or I-81. We're at 782 New River Rd inside the Uptown Christiansburg mall, beside Henebry's Jewelers and across from Bath & Body Works.
How long will my repair take?+
Most repairs finish in one to three business days, and stocked parts like laptop screens and batteries are frequently same-day. If you're up against a deadline, say so when you book — we'll tell you straight whether we can make it.
Can you recover files from a laptop that won't start?+
Usually. We pull coursework, photos, and project files off failing hard drives, dead SSDs, and non-booting laptops, and we tell you what's actually recoverable before you spend anything.
Do you fix desktops and consoles, not just laptops?+
Yes — desktops, gaming PCs, MacBooks and iMacs, Xbox, PlayStation, and Nintendo Switch. The free student diagnostic covers all of it.
Free diagnostic. Student ID. That's it.
Radford pickup, Christiansburg shop, no diagnostic fee with your student ID. Book online or give us a call.