Computer Support · Virginia Tech, VA
Computer Support in Virginia Tech, VA
Aura Tech handles computer support for Virginia Tech and the rest of the Blacksburg. We're ~7 miles from our shop away in Christiansburg — short drive from any hokie residence hall or apartment — with $25 diagnostics, written quotes before any work, and a 90-day warranty on parts and labor.
Covering ZIP codes 24060, 24061
- Typical price
- $95 – $130 remote · $110/hr on-site
- Turnaround
- Often same day
- Drive time
- Short drive from any Hokie residence hall or apartment
What Virginia Tech customers get
- Remote sessions, usually connected the same hour on weekdays
- On-site help for Wi-Fi, printers, docks and multi-device setups
- Email, Microsoft 365, Google Workspace, backups and new-device setup
Why Virginia Tech sends us their tech
A student- and faculty-friendly repair shop for the Virginia Tech community — fast triage, straight answers, and turnaround that respects your Canvas calendar.
Most of our Virginia Tech customers come from Upper Quad, Oak Lane, Prices Fork and the areas around Torgersen Hall and Newman Library. Getting here is easy: From campus, head south on Main St / 460 toward Christiansburg. Take Exit 3B (Peppers Ferry Rd), turn onto New River Rd — 782 New River Rd, inside the Uptown Christiansburg mall. Roughly 15–20 minutes depending on game-day traffic.
The problems we see most from Virginia Tech are backlight, hinge, and keyboard failures on 3+ year old student laptops, ssd replacement and windows/macos clone before finals week, gpu thermal issues on gaming laptops during long study sessions. Whatever yours turns out to be, the diagnostic is $25 — credited toward your repair — and you'll have a written price before we start.
What neighbors say
“Skyler was knowledgeable, professional, and took the time to explain everything in a way that actually made sense. He didn't try to upsell me or use a bunch of technical jargon — just honest advice and quality work. My issue was resolved quickly and pricing was fair. It's great having a local business you can trust for tech support in the New River Valley.”
“They created a fantastic logo for NRV Food Fest that captured exactly what I was looking for, and their printing services have been fast, professional, and high quality every time. They've also helped with our computer repairs, getting everything back up and running quickly without the stress.”
“Helped me with an image I needed printed to perfection. Really good customer service.”
Computer Support questions from Virginia Tech
Can you help me remotely instead of driving to Virginia Tech?▾
Usually yes. If your computer still boots and connects to the internet, we can start a secure remote session — most weekday requests get connected within the hour. You approve the connection, watch everything we do, and can end the session with one click.
Do you charge a trip fee to come to Virginia Tech?▾
On-site visits use one flat base rate that covers the trip plus the first 30 minutes — no per-mile surcharges inside our normal service area. If you're outside the base radius we quote the extra trip fee upfront before we head out.