Computer Support · Shawsville, VA
Computer Support in Shawsville, VA
Aura Tech handles computer support for Shawsville and the rest of the Montgomery County. We're ~13 miles east away in Christiansburg — about 20 minutes down 460 — with $25 diagnostics, written quotes before any work, and a 90-day warranty on parts and labor.
Covering ZIP codes 24162
- Typical price
- $95 – $130 remote · $110/hr on-site
- Turnaround
- Often same day
- Drive time
- About 20 minutes down 460
What Shawsville customers get
- Remote sessions, usually connected the same hour on weekdays
- On-site help for Wi-Fi, printers, docks and multi-device setups
- Email, Microsoft 365, Google Workspace, backups and new-device setup
Why Shawsville sends us their tech
Shawsville is part of our home turf — drop off a sick laptop or schedule a smart-home install without leaving the New River Valley.
Most of our Shawsville customers come from Shawsville, Alleghany Springs, Ironto and the areas around Shawsville Middle School and 460 corridor. Getting here is easy: From Shawsville, take 460 West through Elliston toward Christiansburg. Take the Peppers Ferry Rd exit, turn onto New River Rd — 782 New River Rd, inside the Uptown Christiansburg mall. About 20 minutes.
The problems we see most from Shawsville are family laptops running slow and out of storage, home wi-fi and mesh network installs, custom gaming pcs for teens and remote workers. Whatever yours turns out to be, the diagnostic is $25 — credited toward your repair — and you'll have a written price before we start.
What neighbors say
“Skyler was knowledgeable, professional, and took the time to explain everything in a way that actually made sense. He didn't try to upsell me or use a bunch of technical jargon — just honest advice and quality work. My issue was resolved quickly and pricing was fair. It's great having a local business you can trust for tech support in the New River Valley.”
“They created a fantastic logo for NRV Food Fest that captured exactly what I was looking for, and their printing services have been fast, professional, and high quality every time. They've also helped with our computer repairs, getting everything back up and running quickly without the stress.”
“Helped me with an image I needed printed to perfection. Really good customer service.”
Computer Support questions from Shawsville
Can you help me remotely instead of driving to Shawsville?▾
Usually yes. If your computer still boots and connects to the internet, we can start a secure remote session — most weekday requests get connected within the hour. You approve the connection, watch everything we do, and can end the session with one click.
Do you charge a trip fee to come to Shawsville?▾
On-site visits use one flat base rate that covers the trip plus the first 30 minutes — no per-mile surcharges inside our normal service area. If you're outside the base radius we quote the extra trip fee upfront before we head out.