Computer Support · Radford, VA
Computer Support in Radford, VA
Aura Tech handles computer support for Radford and the rest of the New River Valley. We're ~12 miles west away in Christiansburg — about 20 minutes via 460 or i-81 — with $25 diagnostics, written quotes before any work, and a 90-day warranty on parts and labor.
Covering ZIP codes 24141, 24142, 24143
- Typical price
- $95 – $130 remote · $110/hr on-site
- Turnaround
- Often same day
- Drive time
- About 20 minutes via 460 or I-81
What Radford customers get
- Remote sessions, usually connected the same hour on weekdays
- On-site help for Wi-Fi, printers, docks and multi-device setups
- Email, Microsoft 365, Google Workspace, backups and new-device setup
Why Radford sends us their tech
Radford residents and Radford University students rely on Aura Tech for fair, jargon-free tech help.
Most of our Radford customers come from Downtown Radford, Fairlawn-adjacent, Wildwood and the areas around Radford University and Bisset Park. Getting here is easy: From Radford, take 460 East (or I-81 North) toward Christiansburg. Take Exit 3B onto Peppers Ferry Rd, turn onto New River Rd — 782 New River Rd, inside the Uptown Christiansburg mall. About 20 minutes.
The problems we see most from Radford are radford university student laptops with failed drives or dead batteries, cracked laptop screens and failing hinges, home wi-fi that can't cover the whole house on one router. Whatever yours turns out to be, the diagnostic is $25 — credited toward your repair — and you'll have a written price before we start.
What neighbors say
“Skyler was knowledgeable, professional, and took the time to explain everything in a way that actually made sense. He didn't try to upsell me or use a bunch of technical jargon — just honest advice and quality work. My issue was resolved quickly and pricing was fair. It's great having a local business you can trust for tech support in the New River Valley.”
“They created a fantastic logo for NRV Food Fest that captured exactly what I was looking for, and their printing services have been fast, professional, and high quality every time. They've also helped with our computer repairs, getting everything back up and running quickly without the stress.”
“Helped me with an image I needed printed to perfection. Really good customer service.”
Computer Support questions from Radford
Can you help me remotely instead of driving to Radford?▾
Usually yes. If your computer still boots and connects to the internet, we can start a secure remote session — most weekday requests get connected within the hour. You approve the connection, watch everything we do, and can end the session with one click.
Do you charge a trip fee to come to Radford?▾
On-site visits use one flat base rate that covers the trip plus the first 30 minutes — no per-mile surcharges inside our normal service area. If you're outside the base radius we quote the extra trip fee upfront before we head out.