Computer Support · Pulaski, VA
Computer Support in Pulaski, VA
Aura Tech handles computer support for Pulaski and the rest of the Pulaski County. We're ~22 miles west away in Christiansburg — about 30 minutes down i-81 — with $25 diagnostics, written quotes before any work, and a 90-day warranty on parts and labor.
Covering ZIP codes 24301
- Typical price
- $95 – $130 remote · $110/hr on-site
- Turnaround
- Often same day
- Drive time
- About 30 minutes down I-81
What Pulaski customers get
- Remote sessions, usually connected the same hour on weekdays
- On-site help for Wi-Fi, printers, docks and multi-device setups
- Email, Microsoft 365, Google Workspace, backups and new-device setup
Why Pulaski sends us their tech
Pulaski customers come to Aura Tech for patient, plain-English tech help without the drive to Roanoke.
Most of our Pulaski customers come from Downtown Pulaski, Dora Highway, Robinson Tract and the areas around Calfee Park and Gatewood Park. Getting here is easy: From Pulaski, take I-81 North to Exit 118B (Peppers Ferry Rd). Turn right onto Peppers Ferry, then onto New River Rd — 782 New River Rd, inside the Uptown Christiansburg mall. About 30 minutes.
The problems we see most from Pulaski are older desktops and laptops that would benefit from an ssd and ram upgrade, new computer setup and data migration, home wi-fi coverage in older homes with thick walls. Whatever yours turns out to be, the diagnostic is $25 — credited toward your repair — and you'll have a written price before we start.
What neighbors say
“Skyler was knowledgeable, professional, and took the time to explain everything in a way that actually made sense. He didn't try to upsell me or use a bunch of technical jargon — just honest advice and quality work. My issue was resolved quickly and pricing was fair. It's great having a local business you can trust for tech support in the New River Valley.”
“They created a fantastic logo for NRV Food Fest that captured exactly what I was looking for, and their printing services have been fast, professional, and high quality every time. They've also helped with our computer repairs, getting everything back up and running quickly without the stress.”
“Helped me with an image I needed printed to perfection. Really good customer service.”
Computer Support questions from Pulaski
Can you help me remotely instead of driving to Pulaski?▾
Usually yes. If your computer still boots and connects to the internet, we can start a secure remote session — most weekday requests get connected within the hour. You approve the connection, watch everything we do, and can end the session with one click.
Do you charge a trip fee to come to Pulaski?▾
On-site visits use one flat base rate that covers the trip plus the first 30 minutes — no per-mile surcharges inside our normal service area. If you're outside the base radius we quote the extra trip fee upfront before we head out.