Computer Support · Fairlawn, VA
Computer Support in Fairlawn, VA
Aura Tech handles computer support for Fairlawn and the rest of the Pulaski County. We're ~10 miles west away in Christiansburg — about 15 minutes via 460 — with $25 diagnostics, written quotes before any work, and a 90-day warranty on parts and labor.
Covering ZIP codes 24141
- Typical price
- $95 – $130 remote · $110/hr on-site
- Turnaround
- Often same day
- Drive time
- About 15 minutes via 460
What Fairlawn customers get
- Remote sessions, usually connected the same hour on weekdays
- On-site help for Wi-Fi, printers, docks and multi-device setups
- Email, Microsoft 365, Google Workspace, backups and new-device setup
Why Fairlawn sends us their tech
Aura Tech is a short hop from Fairlawn across the New River — closer than driving to Roanoke, with the personal touch you won't find at a chain.
Most of our Fairlawn customers come from Fairlawn, Hiwassee, Dublin-adjacent and the areas around New River and Radford University (across the river). Getting here is easy: From Fairlawn, cross the New River on 460 East toward Christiansburg. Take the Peppers Ferry Rd exit, turn onto New River Rd — 782 New River Rd, inside the Uptown Christiansburg mall. About 15 minutes.
The problems we see most from Fairlawn are laptop screen and battery replacement, home wi-fi coverage across split-level and older homes, custom gaming and home-office pc builds. Whatever yours turns out to be, the diagnostic is $25 — credited toward your repair — and you'll have a written price before we start.
What neighbors say
“Skyler was knowledgeable, professional, and took the time to explain everything in a way that actually made sense. He didn't try to upsell me or use a bunch of technical jargon — just honest advice and quality work. My issue was resolved quickly and pricing was fair. It's great having a local business you can trust for tech support in the New River Valley.”
“They created a fantastic logo for NRV Food Fest that captured exactly what I was looking for, and their printing services have been fast, professional, and high quality every time. They've also helped with our computer repairs, getting everything back up and running quickly without the stress.”
“Helped me with an image I needed printed to perfection. Really good customer service.”
Computer Support questions from Fairlawn
Can you help me remotely instead of driving to Fairlawn?▾
Usually yes. If your computer still boots and connects to the internet, we can start a secure remote session — most weekday requests get connected within the hour. You approve the connection, watch everything we do, and can end the session with one click.
Do you charge a trip fee to come to Fairlawn?▾
On-site visits use one flat base rate that covers the trip plus the first 30 minutes — no per-mile surcharges inside our normal service area. If you're outside the base radius we quote the extra trip fee upfront before we head out.